Men's Essential Watch With Twist-O-Flex

The watch was to be a birthday gift but when he opened it I was disappointed. It was huge. He is not a big man and it looked overpowering. I have returned the watch and am looking forward to receiving a refund.

Thus far, I am pleased with the replacement watch that I received after the crown & post broke on my initial Speidel purchase and I returned it. Communication could have been better, as I received no email or text from Speidel's Customer Service Dept. that my broken watch had been received and that it was either being repaired, replaced, or returned back to me still damaged. Needless to say, I was surprised when I eventually received an email that my watch is being readied for shipment and that I should receive it soon. So, all in all, I'm satisfied with Speidel's handling of my replacement of the watch that I originally purchased about 6 months ago. Note: The crown & post broke while I was on vacation to OH in October 2024.

Always a fan

After trying for several hours to find a watch that would fit my brother in local stores and finding out that I would have to go online to the watch company directly to obtain additional links, I went home and discovered Speidel. They actually had a phone number for contacting them. I spoke with a very helpful customer service rep who suggested a particular brand and assured me that additional links were not a problem. The order was placed and it arrived very promptly and the links were already added. My brother is extremely pleased with the quality of the watch.

I love the watch, but the band is so large that it moves all around my wrist. So I can't wear it. HELP PLEASE